Souly collects information from you whenever you make a purchase from our store. Personal information such as your name, address and email address, IP address, information about the type of browser you use, will be collected as part of the purchasing process. We refer to this automatically-collected information as “Device Information”.

Such “Device Information” collected through cookies placement. When you’re on Souly site, certain information may be stored locally on your device using ‘cookies’ or similar technologies such as objects stored in the device’s local storage. A cookie is a small text file used to store limited information about the user of the device. They help Souly to identify how Souly’ users use the Website, and so that Souly can continue to develop and improve it.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

As a general matter, Souly may use the Personal Information you disclose to Souly to improve and provide the Website and the Services, and for the specific purpose that you gave Souly your Personal Information. More specific details on how Souly uses your information follows below. Souly may use Personal Information to create and authenticate your account, to process transactions you requested from our services.

The Personal Information you provide to Souly allows Souly to provide you with the newsletters and mailing lists that you have signed up for with Souly. If you do not want to be on Souly’ mailing list, you can opt out at any time by clicking the unsubscribe link.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


By providing information upon your sign up, Souly will be sending you information about various products and services that may be of interest. We will not send you information of this type without specifically allowing you to “opt out” of such mailings. You can opt out by sending an e-mail to enquire@souly.com.my​, however by doing so, you may miss important communication regarding your service.


Souly will protect the confidentiality of your personal information, account information to the fullest extend possible and consistent with the law and the legitimate interest of Souly and its employees. To protect the loss, misuse and alternation of information that is collected from you, Souly has appropriate physical, electronic and managerial procedures in place.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Please feel free to direct any questions, comments or complaints regarding this Privacy Policy through our mail at enquire@souly.com.my​. It is our policy to investigate and attempt to resolve all formal written complaints Souly receives concerning this Privacy Policy. Souly will cooperate with appropriate regulatory authorities to resolve any complaints regarding the transfer of personal data that cannot be resolved between Souly and an individual.