FREE SHIPPING ABOVE RM70 (SELECTED KLANG VALLEY AREAS ONLY)
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Frequently Asked Questions

On Orders
Pre-Curated Gift Sets
There is no minimum order when purchasing our pre-curated gift sets.

Semi-Personalized Gift Sets (​Designed With Your Preferred Logo)
Yes, a minimum of 5 gift sets is required when purchasing semi-personalized gift sets. Semi-personalize your gift sets with your company logo or a design to be placed on our pre-curated gift sets for an additional of RM8 per gift only.

Personalized Gift Sets ​(Designed According To Your Requirement)
Yes, a minimum of 20 gift sets is required when purchasing fully personalized gift sets.
Pre-Curated Gift Sets
Pre-curated gift sets seen on our store online are to be shipped out within 1 to 2 working days. Unusually large orders which require extra turnaround time might exceed the given duration in which we will immediately reach out to you with an estimated time of delivery.

Semi-Personalized Gift Sets (​Designed With Your Preferred Logo)
Semi-personalized gift sets which come with your preferred logo placed on our pre-curated gift sets are to be shipped out within 3 to 5 working days. Unusually large orders that are semi-personalized which require extra turnaround time might exceed the given duration in which we will immediately reach out to you with an estimated time of delivery.

Personalized Gift Sets ​(Designed According To Your Requirement)
Personalized gift sets are carefully curated and put together to your desired request. Thus, a minimum of 15 days is required prior to collection/delivery of gift boxes as we would need ample time of sourcing, curating, customising and designing each order to perfection. At certain times of the year, an additional number of days will be required to fulfill the rush orders received to accommodate all our happy customers. Kindly reach out to us and we will do our very best to deliver !
On Delivery
Deliveries are only within Klang Valley for now, as we provide personalized door-to-door hand delivery service.
No, unfortunately we do not cover areas outside of Klang Valley yet due to the fragility of our gifts that are delicately hand-made. We do not wish to risk delivering damaged items to you.
Yes, you can! Just remember to select self-pick up upon checking out and let us know the estimated time and date of collection.
Free deliveries are applicable for selected areas within Klang Valley with a minimum spend of RM70. Kindly check the covered postcodes and locations below:

Selangor
Puchong & Petaling Jaya
47170
Bandar Puchong Jaya
IOI Puchong
47180
Bandar Kinrara
47190
Kinrara Puchong
46150
Medan Maju Jaya
Pusat Dagangan Petaling Jaya Selatan
46400
Taman Desa Pesona
Taman Happy
Taman Tan Sri Lee Yan Lian
Wilayah Persekutuan Kuala Lumpur
Cheras
56000
Alam Damai
Bandar Damai Perdana
Bandar Sri Permaisuri
Bandar Tasik Permaisuri
Bandar Tun Razak
Desa Tun Razak
56100
Cheras Heights
Dataran Mestika
Pudu Heights
Pudu Ulu
Shamelin Heights Business Park
57000
Bandar Baru Sri Petaling
Bandar Bukit Jalil
Bandar Tasik Selatan
Bukit Jalil
Serdang Lama
Sungai Besi Mines
57100
Desa Petaling
Salak Selatan
Salak Selatan Baru
Sungai Besi
58200
Bukit Indah
Bukit Oug
Kuchai Business Park
Kuchai Entrepreneurs Park

If you are unsure of whether your area of delivery is covered, do reach out to us via whatsapp or email.
A delivery fee of RM20 will be imposed for areas outside the selected free delivery areas.
Orders will be hand-delivered to a maximum of 2 locations only with free delivery above 30 orders. For every additional location a RM20 will be charged for delivery service.
All orders are final and non-refundable. Should your order arrives and it does not fulfill your expectations, kindly contact us within the first 24 hours upon receiving your order and we will assist you with your queries to achieve your satisfaction.
To ensure a smooth process of delivery, kindly ensure that the recipient of the gift set is present at the address provided. Free delivery will only be made ONCE. If delivery is unsuccessful, you will be notified on the status and the gift set will be sent back to us. A fee will be charged for a second attempt of delivery depending on the recipient’s location.
Special Requests
Yes, you can. Select “handwritten message” in the drop down box and insert your desired message.
Yes, you can! Kindly provide the name you want written in the “Remarks” column at the message page with up to 20 characters ONLY. To have a better visualization of how it would be written, you may view the samples given in the product page.
Unfortunately, we do not take customisation orders for just ONE gift. You may choose from our wide range of pre-curated gift sets available.
Semi-Personalized Gifts
Should you already have your own logo, you may provide us with it with the recommended format and size.​(Recommended format: png, pdf. Recommended size: 1000px by 1000px (or higher) for better image quality). ​Alternatively, you may contact us at e​[email protected]​ if you would like to engage with our Creative Design Services. A fee will be incurred upon engaging us for designs.
It is not possible to change the items that are provided in the pre-curated gift sets. However, you may change the items in the semi-personalized gift sets upon fulfilling the minimum order quantity. Items are subject to change in the gift sets. Kindly contact us for assistance to pick the best suitable gift sets for your loved ones.
Personalized Gifts
Yes, yes and yes! We are a team of Creative Gift Designers and we are always ready to assist you to come up with unique gift ideas. All you need to do is provide us with important details like budget, theme or concept and location of the event.
All orders are final and non-refundable. Should your order arrives and it does not fulfill your expectations, kindly contact us within the first 24 hours upon receiving your order and we will assist you with your queries to achieve your satisfaction.
Yes, we also provide gift design and conceptualization, message cards customisations, logos customisations, printing services (stickers, logo, message cards, useful tips, etc.), to products photography.